Spoke module
The Coupa spoke adds a Coupa application to your ServiceNow instance. The Coupa application supports Coupa Approval User and Coupa Contract User roles. You can access the Coupa application from the ServiceNow instance on your Now Mobile app.
Note: Make sure that Coupa Login attribute and the user ID of ServiceNow instance match before using the My Current Approvals module.
The Coupa application has the following modules.| Module | Description |
|---|---|
| My Current Approvals | Displays the list of approvals in Coupa for a user. |
| Contracts | Displays a list of contracts in Coupa. |
Spoke actions
The Coupa spoke provides actions to automate approval, contract, inventory, invoice, catalog item, purchase order, requisition, supplier, and user management when events occur in ServiceNow. Available actions include:
| Category | Action | Description |
|---|---|---|
| Approval Management | Approve Approval Request | Approves an approval request in Coupa. |
| Get Approval Details | Retrieves the details of the required approval in Coupa. | |
| Look Up Approval | Looks up an approval record in Coupa using the Coupa query. | |
| Look Up Approval By Requisition ID | Looks up the required approval record in Coupa using its Requisition ID. | |
| Look Up Approvals | Looks up the required approval records in Coupa using the Coupa query. | |
| Reject Approval Request | Rejects a request for approval in Coupa. | |
| Contract Management | Look Up Contracts | Looks up the required contract records in Coupa using the Coupa query. |
| Inventory Management | Create Receipt | Creates a receipt in Coupa. Note: Ensure that description has the exact item name. When you want to access the item name in a flow, use the description data pill. |
| Get Receipt Details | Retrieves the details of the required receipt in Coupa. | |
| Get Receipt Fields | Retrieves the list of fields in the Coupa Receipts table. Note: This is a metadata action and doesn't make an API call to Coupa. | |
| Get Advance Shipment Notices After Updated Date | Retrieves the details of the advance shipment notices after the updated date in Coupa. | |
| Look Up Advance Shipment Notice By Purchase Order Line ID | Retrieves details of the required advance shipment notice using its Purchase Order Line ID. | |
| Look Up Receipt | Looks up the required receipt in Coupa using the Coupa query. | |
| Look Up Receipts | Looks up the required receipts in Coupa using the Coupa query. | |
| Void Receipt | Makes the required receipt void. | |
| Invoice Management | Look Up Invoice | Looks up an invoice in Coupa. |
| Void Invoice | Makes the required invoice void. | |
| Item Management | Look Up Items | Looks up the required items in Coupa using the Coupa query. |
| Look up Item | Looks up the required item in Coupa using the Coupa query. | |
| Purchase Order Management | Cancel Purchase Order | Cancels the required purchase order in Coupa. |
| Close Purchase Order | Closes the required purchase order in Coupa. | |
| Get PO Line | Retrieves details of the required purchase order line in Coupa. | |
| Look Up Purchase Order | Looks up the required purchase order in Coupa using the Coupa query. | |
| Look Up Purchase Orders | Looks up the required purchase orders in Coupa using the Coupa query. | |
| Requisition Management | Create Draft Requisition | Creates a requisition in Coupa with its status as Draft. |
| Create Requisition | Creates a requisition in Coupa with its status as Pending Approval or Pending Buyer Action. | |
| Get Requisition Fields | Retrieves the list of fields in the Coupa Requisitions table. Note: This is a metadata action and doesn't make an API call to Coupa. | |
| Look Up Requisition | Looks up the required requisition in Coupa using the Coupa query. | |
| Look Up Requisitions | Looks up the required requisitions in Coupa using the Coupa query. | |
| Update Requisition | Updates the details of the required requisition in Coupa. | |
| Supplier Management | Look Up Supplier | Looks up the required supplier in Coupa using the Coupa query. |
| Look Up Supplier Items By Item ID | Looks up the required supplier in Coupa using the item ID. | |
| Look up Suppliers | Looks up for a list of suppliers in Coupa using the query. | |
| User Management | Look Up User | Looks up the required user in Coupa using the Coupa query. |
| Look Up Users | Looks up the required users in Coupa using the Coupa query. | |
| Reset User Password | Resets password of the required user in Coupa. |
Note: Remote tables are created when the Coupa spoke is activated. Users are cautioned against directly modifying schema or inserting data in these tables.
Credit: servicenow.com
